1. PURCHASING PROCEDURES

1.1 The products offered for sale by J.E.M. shall be solely those on the J.E.M. Site at the time the Order is submitted, as described in the respective information sheets. 

1.2 However that may be, the images that accompany a product information sheet are solely for information purposes and may not be perfectly representative of the product’s characteristics but differ, for example, in colour and size (one reason being the browser and the monitor used to access the Site as well as the display of the images).

1.3 To place their Orders Customers must fill out the respective form on the Site in its entirety and send it after having carefully read the Conditions, as well as the characteristics of the product and/or products they intend to purchase. 

1.4 Proper reception of the Order is confirmed by J.E.M. in an e-mail reply, sent to the e-mail address notified by the Customer. This confirmation message shall summarise the conditions of purchase, as provided by the applicable legislation, as well as the data included in the Order by the Customer, so that he/she can check them and, as the case may be, immediately notify the necessary corrections to the incorrect data. 

2. PRICES AND PAYMENT PROCEDURES

2.1 The prices shown on the Site shall be inclusive of taxes and VAT. Any costs for the forwarding of goods or payment-related expenses shall, in any case, be notified in advance to the Customer through the Site or these Conditions. 

2.2 The following payment procedures can be used:

(i) Bank transfer

(ii) Credit card

Where goods are purchased using Credit Cards, the transaction can be effected through the Payment Provider's safe server or through another safe server chosen by J.E.M

Under no circumstances and at no stage of the payment will J.E.M. be in a position to know the information regarding Customers’ credit cards, transferred over a protected connection directly to the site of the bank that is handling the transaction. Said data shall not be held in any data store of J.E.M. and, accordingly, in no case may J.E.M. be held responsible for any fraudulent or improper misuse of credit cards by third parties when payment is made.

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