1. PURCHASING PROCEDURES

1.1 The products offered for sale by JEM Joy Every Moment SA shall be solely those presented on the J.E.M website at the time the Order is submitted, as described in the respective information sheets. 

1.2 However that may be, the images that accompany a product information sheet are solely for information purposes and may not be perfectly representative of the product’s characteristics but differ, for example, in color and size (one reason being the browser and the monitor used to access the website as well as the display of the images).

1.3 To place their Orders Customers must fill out the respective form on the Site in its entirety and send it after having carefully read the Conditions, as well as the characteristics of the product and/or products they intend to purchase. 

1.4 Proper reception of the Order is confirmed by JEM Joy Every Moment SA in an e-mail reply, sent to the e-mail address notified by the Customer. This confirmation message shall summaries the conditions of purchase, as provided by the applicable legislation, as well as the data included in the Order by the Customer, so that he/she can check them and, as the case may be, immediately notify the necessary corrections to the incorrect data.

2. PRICES AND PAYMENT PROCEDURES

2.1 The prices shown on the website shall be inclusive of  VAT (only for the online Customers browsing the website jem.style on the territory of the European Union). Where deliveries are requested to countries not part of the European Union (EU), any import-related customs expense shall be borne by the recipient/customer. Accordingly, Customers are invited to contact the local customs authorities in their country beforehand to check on the import costs, taxes, and any potential import restrictions/regulations. Any costs for the forwarding of goods or payment-related expenses for the European Union countries shall, in any case, be notified in advance to the Customer through the Site or these Conditions. 

2.2 The following payment procedures can be used:

(i) Bank transfer

(ii) Credit card

(iii) PayPal 

Where goods are purchased using Credit Cards, the transaction can be effected through the Payment Provider's safe server or through another safe server chosen by JEM Joy Every Moment SA.

Under no circumstances and at no stage of the payment JEM Joy Every Moment SA will be in a position to know the information regarding Customers’ credit cards, transferred over a protected connection directly to the site of the bank that is handling the transaction. Said data shall not be held in any data store of JEM Joy Every Moment SA and, accordingly, in no case may JEM Joy Every Moment SA be held responsible for any fraudulent or improper misuse of credit cards by third parties when payment is made.

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